Welcome to Optimum Health and Management Services


FAQs

FAQs

Q: What is Optimumhms.com.au?

A: It is a consulting group that specialises in personalised approaches for health and management services all within a scientific model. The mode of operation moves from the known (data) to the unknown (application of the data) to suit the individual or corporation.

Q: What is different about Optimumhms.com.au?

A: There are several differences when compared to the normal health and management consultants and web sites. We have published data in the international literature about our results so we can tell you what outcomes you may expect. We have developed a raft of systems to accommodate the individual differences we see in the market place. So there is something for nearly everyone within Optimum. We act only after we have collected some data or completed a full history on each person or organisation - so what is developed is exactly what is required. It means that we are efficient, cost effective and specific to the requirement. We are also always developing new and exciting approaches such as the new site. You can also work with Optimum at a range of levels to suit you and your organisation.

Q: What are the clinical weight management programs about?

A: The programs are for those individuals who wish to take a serious scientific approach to managing their weight and ultimately their health and wellbeing. There are some variations in the programs so that you will have a choice as to what approach works best for you. It is a personalised approach with a great deal of support.

Q: Why become a member of Optimumhms.com.au?

A: The answer to this question would be best answered by yourself once you have had a look at the site and reviewed what is on offer. Our answer would be that it will offer you a certain depth of information and access to means and methods of managing your health - that have not been available in the past. In fact we think it is so important to join that we are linking automatic membership to all our clinical programs. There are tremendous benefits in both financial and professional terms - savings on purchases, access to top line professionals, personalised health and wellbeing profiling, ongoing contact, a vault of information for you to tap and the list goes on. Look forward to you joining this new and exciting group.

Q: Why not just get the FREE newsletter?

A: You can by signing up on the site. You sign up - we do the rest. This will certainly get you started on managing your health and wellbeing and there will be some great information and ideas conveyed through this newsletter. This is a great way to test the water and see what Optimumhms.com.au is about. This is particularly the case if you have not used our services in the past.

Q: What about shopping online?

A: This is another reason to get involved with Optimumhms.com.au. The shop is a new facility we are offering. It is a highly secure service that allows you the convenience to order online and get the products delivered to your doorstep. The shop will also allow us to communicate with you about specials and unique shopping items. Within the shop, members will receive a host of benefits.

Q: Are we still able to consult with the team and visit the Clinic?

A: Absolutely. The site represents one aspect of our growth and the electronic management of an increasing data base is essential if we are to provide you with value, convenience and opportunity. This electronic approach will complement what we do in the Clinic. It means that with the development of the new site and software you should see an increase in benefits. Let us know your thoughts on this one as we will all benefit from your feedback.

Q: Does Optimumhms.com.au plan to sell the mailing list?

A: Absolutely not. The mailing list is only to be used for our team to communicate with you.

Q: If we fill out some of these health profiles online are they secure?

A: All the information we collect under a username and password is very secure and will be for your eyes only. This primarily applies to the Members and some of the profiles they will complete on line. Some large groups we work with do a great deal of on line data collection and again each individual will only see there data. This is a secure accessing system to the application that we use to collect the data.

 
Q: What about the surveys that are done on the site?

A: These surveys are not part of the membership benefits and they are not done within a data base. The FREE surveys are for your benefit only.

Q: How does the Membership work?

A: You have two choices for length of membership. The first is for a six month period and you pay for the six months. The second is for 12 months BUT you only pay for 10 months. That means you will get two months FREE. Payment for both periods is done online and you will receive reminders throughout your membership letting you know how long it will be before you rejoin. With either membership you will receive the full benefits for the time you are with us.

Q: How do we keep in touch electronically with Optimumhms.com.au?

A: You can go to the Contact page and access all contact points from there including dropping us an email. While we are moving towards using the electronic contacts more and more we are still on the end of the phone 08 9321 9677, fax 08 9321 9766 and mobile 0419 904 305. We welcome any contact using the medium that suits you best. Look forward to hearing from you.

Q: What are these Special Projects?

A: These are projects that we support. That support has been in a fund raising capacity, on a volunteer basis or we have a vested interest in the project. If you wish to make a donation to any of the projects or offer support then please use the link to get to the site of the project(s) that appeal to you and take it from there. We have found over the years that the real benefits are in the process of supporting these group(s).

Q: We notice there is a list of contributors on the site - What does this mean?

A: This means that some of the world leaders in the area of health, weight management, diet, exercise and management are all part of this site. They are happy to make a contribution. The benefit to the user of the site is that the invited contributors represent the most recent research, thinking and teaching in their area of expertise. They have all place their own link on the site so that you can go have a look at what these leaders are doing in their day job. We are delighted that such a group have joined us. You will also notice that they come from all points of the globe so it is truly an international group of experts.

Q: Does Optimumhms.com.au use Optifast in all its programs?

A: We use Optifast 800 and Optifast VLCD products in some of our programs. The way we use the product does depend on the history and evaluation we do with each individual before making any recommendation. We use the product in our medical based programs as well as in combination with normal food. There are many applications. The product is also available through the shop so it can be used by individuals who are working with us electronically or live in far and remote locations. It may also be more convenient for individuals to access the product on line.

Q: Who can use the services provided by Optimumhms.com.au?

A: There is a range of people and businesses who use the services offered. It may be that individuals have a weight problem they need to manage. Some people are training for certain events and want to get specific advice and preparation. Some corporations are looking to improve their team function or the health and wellbeing of there employees. Some groups are looking for speakers for their next conference or to run their next training day. Some individuals are seeking answers as to why what they are doing, is not working. Some people are referred by their GP under the Enhanced Primary Care Program (EPC). Some clients are Veterans while others are seeking a program for their sore neck. The list is quite extensive and varied with the common ingredient of each potential client being treated as a unique profile and seeking specific requirements. We have had everyone from Olympic athletes to 300 kg men to Managing Directors to people in remote locations seek our services.

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